Terms of Service

These terms apply when you use the Unbothered Studio website or purchase products from us. By using the store, you agree to these terms together with the policies linked from the website.

Store and contact details

Unbothered Studio operates from Unit A, 82 James carter Road City, Mildenhall, IP28 7DE, United Kingdom. Customer support: hello@theunbotheredstudio.shop.

Products

We aim to present product descriptions, colours, sizing, images and prices accurately. Screen settings and normal production tolerances can cause minor differences in appearance. Product availability and specifications may change without notice.

Orders

Placing an order is an offer to purchase. An order is accepted when we confirm it in accordance with our checkout and order process. We may cancel or decline an order where reasonably necessary, including for payment, pricing, availability or fraud-prevention reasons, and will contact you where appropriate.

Prices and payment

Prices are displayed in the currency available at checkout. Shipping charges, taxes, duties or other destination charges are shown or handled as described during checkout and in our Shipping information. Payment is processed through the methods made available at checkout.

Shipping

Delivery options and estimates are described on our Shipping page. Delivery dates are estimates unless expressly stated otherwise. International customers may be responsible for destination import duties, taxes or handling charges where these are not collected at checkout.

Returns and refunds

Returns, cancellations and refunds are governed by our Returns & Refunds page and any mandatory consumer rights that apply to your purchase.

Accounts and acceptable use

You are responsible for keeping any account credentials secure and for providing accurate checkout information. You must not misuse the website, interfere with its operation, attempt unauthorised access, or use the service for unlawful activity.

Intellectual property

Unless otherwise stated, the branding, website design, text, graphics and other original store content are owned by or licensed to Unbothered Studio and may not be reproduced for commercial use without permission.

Third-party services

Our store is powered by Shopify and may use payment, delivery, analytics and other third-party services. Those providers may process information or provide services under their own terms and privacy notices.

Liability

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including your mandatory consumer rights. To the extent permitted by law, we are not responsible for indirect losses that were not reasonably foreseeable when the contract was formed.

Privacy

Personal information is handled in accordance with the privacy information provided through the store.

Governing law

These terms are governed by the laws of England and Wales, without removing any mandatory rights you may have under the laws that apply to you as a consumer.